Terms of service

Terms & Conditions

Last Updated: June 2026

Welcome to Viksha. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products & Availability

We strive to ensure that all product descriptions, images, prices, and availability information are accurate. However, we reserve the right to:

  • Modify product details without prior notice.
  • Discontinue products at any time.
  • Limit the quantity of products available for purchase.

Minor variations in color, size, or appearance may occur due to photography, screen settings, or manufacturing differences.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR).

We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time the order is placed.

4. Orders

We reserve the right to accept, reject, cancel, or limit any order at our sole discretion.

An order may be canceled if:

  • Product stock is unavailable.
  • Incorrect pricing or product information is displayed.
  • Fraudulent or suspicious activity is detected.
  • Delivery is not serviceable to the provided location.

5. Payments

All payments must be completed through the payment methods available on our website.

We do not store sensitive payment information such as card details, CVV numbers, UPI PINs, or banking credentials.

6. Shipping & Delivery

Delivery timelines are estimated and may vary depending on location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

Viksha shall not be held responsible for delays caused by shipping partners or events beyond our control.

7. Return, Refund & Replacement

All returns, refunds, and replacements are governed by our Return & Refund Policy.

Customers are advised to read the Return & Refund Policy before placing an order.

8. Intellectual Property

All content on this website, including logos, product images, designs, graphics, text, and branding, is the property of Viksha and may not be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the website's operation or security.
  • Submit false, misleading, or fraudulent information.

10. Limitation of Liability

Viksha shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by the customer for the order in question.

11. Account Information

Customers are responsible for providing accurate and complete information during checkout.

We are not responsible for issues arising from incorrect addresses, phone numbers, or other information provided by the customer.

12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to Terms

Viksha reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon being published on the website.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in India.

15. Contact Us

For any questions regarding these Terms & Conditions, please contact us through our official support channels.

By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.